FAQ

Answers to all your questions

That depends on regional and federal conditions. You may be eligible for bonuses, reduced road and traffic taxes or tax deductions if you purchase an electric vehicle. The legal framework changes regularly; check with your concessionaire in advance.

With your own charging station, you avoid the risk of overheating or worn out sockets. Moreover, your own electricity is much cheaper than that from a public charging station! You no longer need to store cables at home or in the car itself, only the fixed cable has to be plugged in.

When you charge an electric car, the power consumption can be so high that it can lead to overheating or even fire. Our charging stations are designed to cope with higher power consumption thanks to various internal safeguards. With your own charging station, you prevent electrocution, overheating, fire and damage to your vehicle.

One of our professionals will call you and come over to analyse your current electrical installation. He then determines what modifications may be needed in order to install a charging station. Afterwards, we make a detailed offer for your charging installation. A certified installer will choose a date with you for the installation of the charging station. An accredited certification body will then check the conformity of the electrical installation and issue a test report. With that document you can confirm to your insurance company that the installation complies with the AREI (the Belgian General Regulations for Electrical Installations).

With a BREEX SMARTCHARGER, you use several advanced functionalities, such as authentication through an RFID reader, permanent connection with our online platform, dynamic adjustment of the power of your charging station, split billing and much more. Your charging station is always up-to-date and operational. In case of problems, our support service can usually help you remotely.

Via split billing, you automatically pass on the charging costs to your employer. Via reimbursement, you can take care of the costs of charging company cars at employees’ homes.

Our professional checks whether the current installation can provide the necessary power for your charging station. To prevent the charging of your vehicle from taking up too much of your power, you can switch on dynamic load balancing. A smart meter continuously measures consumption and adjusts it according to the remaining power. The power of your charging station is then automatically being reduced in function of other consuming devices.

This depends on where your charging station is installed and on the distance to the charging connection of your car. Five metres is usually sufficient, but we also have seven-metre cables or models to which you can connect longer cables.

Connect your electric vehicle to the charging station with the charging cable. Depending on the type and installation, you need to authenticate yourself with your charging pass through the RFID reader or by scanning the QR code. The charging session stops automatically when the car is fully charged. The cable can then be disconnected from the car.

RFID (Radio-Frequency Identification) is a technique for storing data in a chip. An electromagnetic reader reads the data from the chip via radio waves. This is one of the possibilities of using a charging station. The software keeps track of how much energy your charging session has used, and turns it into a monthly bill.

Thanks to the RFID reader, your charging station cannot be used without your knowledge, unless you open it up to customers or other people. You can act as an operator and set your own charging rates.

That depends on the charging station you use and the price you pay per kWh to your electricity supplier. For public charging stations, the price depends on the type of terminal (AC or DC) and on the conditions determined by the operator.

An AC charging station charges the car via alternating current, which is converted into direct current. The charging power then varies between 2.3 kW and 43 kW. As far as a DC charging station is concerned, the charging capacity varies between 50 kW and 375 kW. Therefore, the charging time of DC charging stations is much shorter.

Go to the configurator for more information.

Go to the configurator for more information.

No, your car automatically stops charging when the battery is full.

Absolutely not, the charging stations have a built-in safety system.

Single-phase (230 VAC with two supply wires), three-phase with neutral (3×400 VAC with four supply wires) and three-phase without neutral (3×230 VAC with three supply wires). Contact your network manager to find out your type. Our professionals will be happy to provide you with further information.

With plug & charge, you use your terminal without a subscription. Your charging station is then neither up-to-date nor monitored. There is no possibility of split billing, reimbursement or card authentication, making your charging station usable by anyone. You only retain the basic functions for safe charging.

Our professionals would love to find the ideal solution tailored to your needs.

No, in order to protect the life of the battery, it is better not to let it run down it completely.

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